This article is also available in:
To print or send by email a credit note document to a customer, click on Print or send in the menu inside the credit note.

The screen is divided in two parts: to the left you can select Language and Layout, specify if you want to print or send the document, and write a custom email text or use the one suggested by Sengerio. To the right you can see a preview of the document.

All of the printed or sent documents are saved in the archives. Access the dates of a credit note and click on Printed or sent documents in the menu inside to view those relative to that credit note.

In the list click on the envelope icon to view the sent email text and to follow the events (for example, if it has been delivered or not).

Was this article helpful?
Thank you!