Sengerio Helpdesk

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• Connect a credit note to an invoice

  To connect a credit note to an invoice, access the Credit note section via the calculator icon on the menu. Access a credit note and select the Invoice reference field of the credit note line Click on the box icon inside the field and select an invoicePopular

• List of credit notes

  To access the list of credit notes, click on the calculator icon on the main menu and then on Credit notes. The list displays the customer credit notes. Click on the blue arrow beside the name of the list to show the supplier credit notes. To open a credit note, double click on the corresponding row, clickPopular

• Print or send the credit note

  To print or send a customer credit note document by email, click on Print or send in the menu inside the credit note. The screen is divided in two parts. On the right you can see the document preview which reflects the language and settings selected on the left panel. Let's see the fields one by one: Action - You can select an action between send and print. ![](https://storage.crisp.cSome readers

• Create a credit note

  Access Credit notes via the calculator icon on the main menu. From the list of credit notes, click the + button to create a new credit note. The credit note that is created is a customer or supplier credit note, depending on the list that you are currently in. Customer credit note EnterSome readers